Refund Policy

This Refund Policy governs the terms and conditions for requesting and processing refunds for services provided by MyPaisa. By using our website, mobile application, or other services (collectively referred to as the “Platform”), you agree to adhere to the refund policy outlined below.

Eligibility for Refunds:

• Refunds may be requested under the following circumstances:
  • Payment made for a service that was not provided or fulfilled as described.
  • Payment made in error, such as duplicate transactions or overcharges.
  • Any other exceptional circumstances deemed eligible for a refund at the discretion of MyPaisa.

Refund Requests:

• To request a refund, you must submit a written request to our customer support team, providing details of the transaction, reason for the refund, and any supporting documentation, if applicable. Refund requests should be sent to  info@mypaisa.online

Refund Processing:

• Refund requests will be reviewed and processed within a reasonable timeframe, typically within 7-14 business days from the date of receipt of the request.
• Once a refund is approved, the refund amount will be credited back to the original payment method used for the transaction, unless otherwise agreed upon.
• MyPaisa reserves the right to refund payments in whole or in part, or to decline refund requests based on the circumstances of each case.

Non-Refundable Services:

• Certain services provided by MyPaisa may be non-refundable, as indicated at the time of purchase or in the terms and conditions of the service. These may include but are not limited to subscription fees, one-time purchases, and non-transferable services.

Disputes and Chargebacks:

• If you believe that a charge on your account was made in error or without your authorization, we encourage you to contact us first to resolve the issue. Chargebacks initiated without prior communication may result in additional fees and the suspension or termination of services.

Changes to this Refund Policy:

• MyPaisa reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on the Platform. It is your responsibility to review this policy periodically for any updates.

Contact Us:

• If you have any questions, concerns, or requests regarding this Refund Policy or the refund process, please contact us at  info@mypaisa.online

By using the MyPaisa Platform, you acknowledge and agree to the terms of this Refund Policy regarding refunds for services provided by MyPaisa.